If you still have trouble, the problem is possibly being caused by extensions - programs that run within Firefox to provide extra functions such as video playing or advertisement blocking. If this doesn't work, delete all your cookies and check the box next to cache as well. Read this article on deleting cookies - try just deleting cookies for Yahoo!. No important information is stored in cookies or cache, so deleting them will just mean that you will have to log back into some websites. Deleting these means that Yahoo! will set some of its less important settings back to their default values - useful if you accidentally changed some settings and can't figure out how to change them back. *Do NOT click the Reset button on the Safe Mode start window.Ĭookies and cache are information that websites you visit store on your computer - these are often preferences, such as whether you use the 'basic' version of Yahoo! mail or the 'full featured' version. Start Firefox in ] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" *Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now" *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Hold down the Shift key and left-click the Reload button
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